*We would like to ask for the understanding and cooperation from our
customers for the support to be given smoothly.
/Example of sending an enquiry by mail/
This is an example of a mail sent to the support team.Necessary information
is in red.
(Question) About...
----- Text -----
(Contents of your enquiry)
GAZO Version:GAZO 9 Version
Computer Model:FUJITSU FMVC68653
OS:Windows XP
CPU:PentiumIII-866MHz
memory:128MB
Hard Disk Capacity (Free Disk Space):C
Drive:40.1GB(5.6GB of empty space)
----------D Drive:6.5GB(5.0 GB of
free space)
----------E Drive:6.5GB(4.7 GB of
free space)
Into which drive has GAZO been installed
:D drive |
Depending on the situation, if additional information is necessary, please
include it.
| Illegal Exit |
All the specs of the computer
as far as you know, and report of any residing software. |
| Distorted Screen |
Type of video cards etc. |
| Cannot Play Sound |
Type of Sound Card
Windows Media Player Version |
|
